During these difficult times with growing concerns around the topic of COVID-19, we feel it is important to keep our customers updated on how we are addressing the changing needs of our friends and family.


SALES DEPARTMENT:

UPDATE: As of 6/8/2020, we will be re-opening our Sales Department Showroom to the public. We are limiting the number of customers allowed in our showroom at one time to abide by CDC & World Health Organization guidelines. We are taking extra precautions to ensure the sanitation and safety of our guests. Our Sales Team is still here to serve you remotely if needed and work with you specific needs on a one-on-one basis.

We will be answering your vehicle inquiries online and by phone as usual, and available to serve you at in our dealership  Monday - Saturday.


Sales Department hours are:

 Monday - Friday8:30AM - 6:00PM 
 Saturday 9:00AM - 2:00PM 
 
 

Our Sales Team is standing by ready to accommodate you during this time, while abiding by guidelines put in place by the CDC and World Health Organization. You can inquire about any vehicle online as you normally would, or give our Sales Department a call at (616) 824-2780.  


SERVICE & PARTS DEPARTMENT:

Our Service Department is currently offering vehicle pickup and delivery services at each Ed Koehn Service Department, which you can request by phone at 888-927-1311. We do ask that you please call ahead, as we have limited staff and resources. There is also a key-drop box located outside of the Service Department entrance to encourage no-contact appointments. 

Our coupons and specials have been updated to make your next service more affordable. We are also offering to waive your diagnosis fee when you have the suggested repairs completed at an Ed Koehn Service Department.

Our adjusted Service Department hours are:

Monday - Friday

8:30AM - 6:00PM

Saturday

9:00AM - 2:00PM

We have implemented strict guidelines from the CDC and World Health Organization for cleaning and disinfecting vehicles and facilities to keep our Service customers and employees safe and healthy. These guidelines include, but are not limited to the following:

  • -          Disinfecting public areas and touch-points
  • -          Sanitizing all vehicles that arrive and leave our Service Department
  • -          Minimizing social interactions between customers and staff  
  • -          Increasing other sanitation of products/spaces as needed  



Any future updates will be posted to our website, as well as our Facebook page.  

We appreciate your patience and support during this trying time. The wellness and safety of our staff, guests and loved ones is our top priority. We look forward to serving you through this difficult time and for many years to come.

Thank you,

The Ed Koehn Automotive Group


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Contact

Ed Koehn Ford Lincoln of Greenville

11064 W. Carson City Rd
Directions Greenville, MI 48838

  • Sales: (616) 754-4689
  • Service: (616) 754-4689
  • Parts: (616) 754-2590

Hours

  • Monday 8:30AM - 6:00PM
  • Tuesday 8:30AM - 6:00PM
  • Wednesday 8:30AM - 6:00PM
  • Thursday 8:30AM - 6:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 9:00AM - 2:00PM
  • Sunday Closed